Shipping policy
Shipping Policy
Last Updated: April 26, 2026
Free Shipping on Every Order
I believe getting quality soil amendments to your garden shouldn’t cost extra. That’s why Jocelyn’s Soil Booster offers free shipping on all orders, no minimum purchase required, no promo codes needed.
- Free standard shipping on all orders
- No minimum order value
- Applies to all products including bundles and kits
Canada-Wide Shipping
I currently ship to addresses within Canada only. We ship to all provinces and territories; however, please note that delivery times to remote or rural areas may vary.
Processing & Delivery Times
Once you place your order, here’s what to expect:
- Order Processing: 1–2 business days
- Standard Delivery: 3–9 business days after shipment
- Total estimated time from order to delivery: 4–11 business days
Business days are Monday through Friday, excluding Canadian statutory holidays. Orders placed on weekends or holidays will begin processing the next business day.
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey to your door.
Damaged or Lost Packages
If your order arrives damaged or goes missing in transit, we’ve got you covered:
- Contact us immediately at jocelyn@wastenotfarms.com with photos of any damage
- We will send a replacement at no charge or issue a full refund, your choice
- You do not need to return damaged items unless we specifically request it
Questions?
We’re here to help! Reach out to me anytime at jocelyn@wastenotfarms.com. Our mission is to support regenerative gardening practices and help you build healthy, thriving soil, your satisfaction is my priority.